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Live chat enables you to have real-time conversations. Its quick, convenient and customers love it, 100x faster than any other digital service channel. Customer service is essential to a successful business. As companies compete for the loyalty of their customers, they have to create a relationship built with trust and excellent service to keep them from transferring to another brand. This can also be one of the companys biggest marketing strategy. With the good feedback, the company can earn so much more customers than they expected regardless of the price of their product. Consumers will choose to stick to a product or a company that gives excellent customer service even if the price of the commodity is high.
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VoIP Headsets For Business

Finding the right office products for your team is one of the biggest hurdles when it comes to getting the correct communications structures in place for your business. However, what should be a straight forward process can often be made more complicated by the sheer amount of choice offered to businesses. This guide will attempt to simplify the search by comparing the best VoIP headsets from leading suppliers and guiding readers through a number of areas that should be covered when investing in VoIP headset technology.
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Top 10 Reasons You Should Hire a Virtual Assistant Today

“Every successful individual knows that his or her achievement depends on a community of persons working together”

– Paul Ryan


Nowadays, business owners are looking for avant-garde and supportive solutions for generating more and more profits. Entrepreneurs, who succeed with their business ventures, perform two things very well:

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5 Ways You Know It’s Time to Invest in VoIP

Voice over IP (VoIP) isn’t a new concept—it has been around for more than two decades—but today’s VoIP is easier to use and even more dependable. You may be thinking that your current business phone system works fine. If it’s not broke, don’t fix it, right? Or, maybe you’re worried about the cost or down time or that VoIP is too complicated. VoIP is an investment of time and money, but isn’t keeping up with the competition the best way for your business to be more productive, attract customers, and increase profits?
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What is a Virtual Assistant?

A virtual assistant (VA) is a person who provides support services to other businesses from a remote location. The term originated in the 1990s as the ability to work virtually due to technology improvements, such as high-speed Internet, document sharing, and other advancements, made working remotely a reality. Virtual assistants are especially in demand by entrepreneurs and online businesses that need help but don't want to bring on staff in their location. However, many small and mid-size businesses use virtual support, especially for specific tasks such as social media management.
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What Can a Virtual Assistant Do?

Having a hard time envisioning the work of a virtual assistant? When you picture someone’s personal or executive assistant, they’re usually standing right beside them, ready to, well, assist. How does that work virtually?
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